21 Business and Training Mistakes - Unlock your membership access to expert business, motivational and personal development training seminars

21 Business and Training Mistakes That Affect the Bottom Line

Roll mouse over each one to see the answer on right side of page. Click each one to see various video clips from Seminar Vault.

Believing there's no time for training
Allowing complacency to keep you stuck in the comfort zone
Communication skills training isn't necessary
Belief that customers will always be loyal
People talk too much and listen too little
Product or technical training is enough
Allowing sales team to "wing it"
Continual improvement is missing from the job description
Treat others the way you want to be treated
Time management training is a waste of time
Indifferent attitudes are acceptable
It's OK to be stressed out, because everybody is
Powerless language is acceptable
Believing "no" means "no!"
Failure to train the "Director of First Impressions"
Setting goals isn't important
Phone skills aren't that important
Staff feedback takes too much time and effort
Believing people will retain what they've learned
Believing you can't afford quality business training
Meetings are supposed to be boring

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